logo for Access Information and Referral (AIR)

Access Information and Referral (AIR) is the centralized intake and referral point for all developmental disability services for infants, children and youth in Guelph and Wellington County.

For adults, contact Developmental Services Ontario (DSO) at 1-888-941-1121. Website: dsontario.ca

A Developmental/Intellectual Disability is a significant life-long limitation in cognitive and adaptive functioning. A psychological assessment documenting this diagnosis (IQ up to 70 or overall intellectual functioning at or below the 2nd percentile prior to the age of 18 as per the DSM) is required. A diagnosis within the Autism Spectrum also qualifies an individual for Developmental Services, even if the cognitive or adaptive criteria is not met. Diagnosis documentation is required.

**Please note: The eligibility criteria described above applies to Access Information and Referral. The DSO has different eligibility criteria. Having been confirmed eligible by AIR does not imply that the individual will also be eligible for adult services via the DSO.**

At Access Information and Referral, we:

  • provide information on what services are available for those with developmental disabilities, intellectual disabilities, Autism, Down Syndrome, and Asperger’s
  • offer support on how to navigate the system
  • determine eligibility & priority rating for developmental disability services
  • process referrals & manage wait lists

We are here to give you access to the information you need by answering your questions, determining your eligibility for available developmental disability services, and making any referrals you need to the services and supports within the developmental services system.

We are here to help!

Need information or a referral? We’re happy to help in any way we can — just call or email our office!

Phone: (519) 824-4015
Toll-Free: 1-877-216-1116
Fax: (519) 824-3598
Email: AIR@compasscs.org

Support for adults

To access all adult developmental services in Wellington County, please contact Developmental Services Ontario (DSO) at 1-888-941-1121.

Developmental Services Ontario logo