Compass Community Services

Because everyone needs a little help now and then.

About Compass Community Services

Since 1964, Compass Community Services has been a premier provider of exceptional, affordable support services to the local community. With locations in Guelph, Fergus, and Mount Forest, we are committed to strengthening individual, couple, and family life. We assist those dealing with physical, sexual, and emotional abuse; trauma; and developmental challenges.

Volunteer Stories

“I chose to volunteer with Compass Community Services because it is a reputable NGO whose (sic) practiced inclusivity and the solution-focused care I admired. I saw the volunteer opportunity as a great way to give back to the community, as well as to learn effective support skills…my experience volunteering has been very positive!”

“I choose to volunteer for Compass Community Services…because I am passionate about working with people…Whether (callers) need assistance getting to a calm state, a confidence boost, or just a person to talk to, it feels good to give people those little moments of positivity…Building a trusting, judgement free relationship with each client is important to me as I want each individual to feel comfortable…This was the best volunteer experience I have had, so I thank you for this opportunity and will continue to do my very best working as a Distress Line Operator.”
– Hannah

“…I have experienced how the teleconnect service is a source of regular social support for many elderly people who live alone, as well as other people, who struggle with long-term depression, anxiety, and addiction. After the Teleconnect phone check ins, I feel a sense of satisfaction that I was able to make someone feel validated, and maybe even less worried or distressed…Many callers…have other mental health supports in their lives, but this service fills in the gap during times where they are unable to receive support…these (services) have helped many people feel a sense of personal security, validation and direct empathy from another (when) they are alone and vulnerable…”

“Volunteering at Compass Community Services’s Telephone Support centre has proven to be very rewarding…Crises do not discriminate. They can impact all of us at any given time…I aspire to be the voice that I would want to hear on the other end of the phone…A common connection we all share is that of humanness…During the unprecedented COVID-19 pandemic…(p)eople were afraid…What emerged however, time and time again, were the themes of hope and resilience. It became evident that many of our callers just needed a venue to ‘talk it out’ in order to solve their own problems, others required more support, but all were thankful for the service.”
– Clair

Quick Access Walk In Therapy Services in Guelph

Compass Community Services offers quick-access walk-in counselling service for those wishing to stop in and speak with a therapist, without making an appointment. Click here to see clinic days and times.

Visit Guelph Location

Compass Community Services (Guelph Office)
20 Shelldale Crescent
Guelph, Ontario
N1H 1C8

Phone: 519-824-2431

Bus Direction
Route 11 Willow West. Dawson/Shelldale NB stop

Visit Fergus Location

Compass Community Services (Fergus Office)
900 Tower St S Unit 101,
Fergus, Ontario
N1M 2P7

Phone: 519-824-2431 or 1-800-307-7078 toll free

News & Events

What Our Clients Say

Compassionate approach. Very practical tools that I could learn that have helped to build my confidence.

I really needed to see what was coming in and what was going out. I have been separated for 2 years and managing my own money has been one of the biggest adjustments. I had no idea what money was going out or how much was in the bank. Being on my own on one paycheck has been a huge eye opener for me. Going to the counselling sessions has really helped me to feel in control.

Both counsellors treated me with respect. I feel more in control of my spending. I am actually excited to put what I learned into practice. I think basic budgeting and money management should be taught in the schools.

The counsellor was always respectful and friendly right from the start. She listened to my concerns and seemed to understand my situation. She helped to make a difficult situation a little easier.

I would like to take this opportunity to thank you for providing me with the opportunity to participate in the one-on-one credit counselling program for abused women. The tools and techniques I have learned throughout our sessions have been and will continue to be invaluable to my future as an independent woman. I am leaving our sessions with a completely positive outlook on my financial future. I now have a strong understanding of budgeting, credit management and balancing debt repayment and saving for the future.

Donations to Compass Community Services are an investment in the wellbeing of your local community.

Our Community Partners

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