Launch of Free LGBTQ+ Support Line Expands Telephone Support
Compass Community Services will expand its Telephone Support service to Guelph and Wellington County with the addition of a new LGBTQ+ support line. The free service will begin on Monday, October 4, 2021, and will feature the option of either phoning or texting for support.
Local residents who identify as members of the LGBTQ+ community are welcome to contact the service for confidential emotional support and/or community referrals. The lines will be staffed by volunteers, students, and staff members who are members of the LGBTQ+ community and allies of the community.
At-Risk Community Members
“People in our communities who identify as LGBTQ+ are at increased risk for mental-health issues,” said executive director Joanne Young Evans. “Issues like homophobia, transphobia, bullying, and poverty jeopardize their sense of safety and wellbeing. This added support service offers a free lifeline to these residents who feel isolated, fearful, and insecure about reaching out for support.”
The support line will launch October 4 at 9 a.m. and will operate from 8 a.m. to 10 p.m. seven days a week including holidays. The contact number will be 226-669-3760.
Young Evans believes, “Having free and easy access to help and tools that specifically relate to the unique issue LGBTQ+ people face and providing them through fellow members and allies of their community is a progressive approach to delivering targeted help to this underserved community.” She added, “The service is also accessible from anywhere, which means it’s available to everyone in Guelph-Wellington without the need for travel or transportation.”
This new service is an addition to Compass’ already existing confidential, free Distress and TeleConnect Line services that also operate from 8 a.m. to 10 p.m. seven days a week including holidays and launched January 1, 2020.